Support

Experienced help, there when you need it

Hamer-Fischbein Technical Support professionals have a unique combination of machine building and field service responsibilities. That means whenever you call for technical support, you are immediately connected to an experienced technician that not only knows our machine designs, but also has extensive real world application in a manufacturing plant just like yours. Our technicians have an average of over 14 years of experience. When you call Hamer-Fischbein for technical help you are speaking with qualified experts in machine operation.

Equipment Installation, Start up and Training

All new equipment is provided with a variety of field service options:

  • Full Installations services
  • Installation Supervision of your contracted millwrights or maintenance employees
  • Machine Training and Start up Service

In-Plant Maintenance and Preventative Maintenance

All Hamer-Fischbein technicians are available to travel to your plant to assist your team in evaluating equipment performance, recommending replacement of worn parts and assisting in the development of Preventive Maintenance programs geared specifically for your plant. We keep thorough machine records on all Hamer machines and can review your specific machine with you for upgrades or improvements that may be added to improve your machine performance.

1-800 technical support

Hamer-Fischbein offers toll free technical support for all of its products and services. If your operator has questions or needs help we are a fast phone call away.

Service and Support Hours

We are at your service Monday through Friday from 7:30AM to 5:00PM Central Standard Time. This includes parts order entries and parts shipping. If we have the part in stock then next day delivery is available.