Experienced Help. There When You Need It.
Hamer-Fischbein has always been 100% committed to our customers' success with our equipment. We understand our relationship starts the day you install your new equipment and lasts throughout its long life.
Our Technical Support professionals average over 14+ years of experience and have a unique combination of machine building and field service responsibilities. When you call for technical support you are immediately connected to an experienced, expert technician in machine operation with extensive real world applications in a manufacturing plant just like yours.
Our technical service team is skilled at diagnosing issues and taking corrective actions to minimize operational interruption. Hamer-Fischbein offers both on-site trouble shooting and remote diagnostics to ensure machine optimization, minimized costs, and a quick return to peak productivity.
We perform routine machine audits and have preventative maintenance initiatives to enhance the performance and longevity of our equipment. Hamer-Fischbein certified technicians offer multiple levels of training programs to increase the customer's level of expertise on their equipment. These programs can be performed at our Statesville, North Carolina facility, or at the customer's location.